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2015 Apr 8 - UC Point's Remote Appliance wins IT Innovation Award 2015

UC Point awarded IT Innovation Prize for 2015

  • Remote Appliance selected as best Unified Communications Solution
  • Remote Maintenance Tool wins recognition from over 5,000 other solutions

Cologne, April 8th 2015. UC Point, the leading service provider for everything relating to Skype for Business (formerly Microsoft Lync), has won the IT Innovation Prize for 2015. The award-winning remote maintenance tool, Remote Appliance, is now counted among the best Unified Communications solutions in Europe. The Initiative for small and middle-sized businesses (SMBs) has awarded companies with innovative services for the twelfth time, this year under the patronage of Microsoft. Over 5,000 companies competed for the popular prize.

The winning solution, Remote Appliance, is the technical foundation for UC Point’s worldwide around the clock support. It provides companies using Skype for Business/ Lync with system stability via monitoring and an early warning system. For this purpose, the Remote Appliance is linked to a media gateway and permanently monitors the entire Skype for Business/ Lync environment. Inconsistencies and errors are automatically reported to UC Point’s support team. Thanks to the Remote Appliance, no matter where in the world the error happens, the certified UC engineers can immediately restore the connections via remote access – before the customer has even noticed the malfunction.

Markus P. Keller, CEO and founder of UC Point, explains. “All of our customers are first-class customers to us. That’s why it’s our goal to make Skype for Business/ Lync Management so easy for them that they can focus on their main business, worry-free. Winning the prize for the heart of our worldwide around the clock support pleases us greatly. It proves that the top quality of our products and services are more than competitive.”

About UC Point

Founded in 1998, UC Point quickly developed as a leading provider for global Lync services. The services offered cover both managed services as well as worldwide 24/7 premier support. From the very beginning, UC Point has focused on companies with various locations and on those operating internationally who are using Microsoft Lync. As a result, in 2012 the company was the first Microsoft partner worldwide to be given the title “Global Lync Premier Support Partner”. Today, UC Point has become the market leader by supporting Lync and Enterprise Voice customers in over 50 countries. For further information, please visit www.uc-point.com.