Remote Appliances – UCP RAP

An Early Warning System for Your Enterprise Voice Environment

Proactive alerting, troubleshooting and prioritization of incidents – Rapid Error Resolutions

Discover what your Skype for Business implementation is missing

Running an Enterprise Voice environment is a complex undertaking with dependencies between hardware and software components, as well as, third party services. It is a continuous operation without regard to out-of-business hours, downtime, or differing time zones. Traditional system management and monitoring tools may highlight individual components as “healthy” but often miss critical errors hiding beneath the surface that prevent end users from efficiently and effectively performing their work.

UC Point’s award-winning Remote Appliances (UCP RAPs) rely on a service oriented approach – which is in contrast to most conventional server, system, and network monitoring tools. Issues are proactively identified, prioritized based on their business impact, and quickly resolved by expert engineers via remote access. UCP RAP offers a full 360 degree view of your Skype for Business and Enterprise Voice environment. In result, your company benefits from a high-quality, high-availability service.

UCP RAP Benefits at a Glance

Remote troubleshooting significantly reduces outages and costs

Proactive alerting and automatic back-ups

Adheres to IT compliance and standards

User Interface of UC Point's UCP RAP

UCP RAP Family – Key Features


UCP RAP3.0 Front


Highly Secure Data Transfer via SSL-Tunnel

Agentless (Remote) SBA Monitoring

Automatic Back Up & System Restore

Onboard Encryption

Remote Monitoring & Maintenance

Serial Connections via DB-9 & USB

LAN to Serial Functionality

Highly Secure Data Transfer via SSL-Tunnel

IT Innovation Award for UC Point's Remote Appliance

Recognized as innovative IT solution

UCP RAP has been honored with the Best of IT Innovation Award 2015. This places the remote maintenance tool among the best Unified Communications solutions in the industry. UC Point convinced a jury of 80 subject matter experts and prevailed against 5000 companies competing for the popular prize.