Managed Communication Services

Smart outsourcing to Unified Communication & Collaboration specialists

Your individual needs, your operational procedure, your core business in focus

The management and operation of a complex, global network with heterogeneous technologies from different vendors poses a special challenge. If you are also aiming to maintain a consistently high level of availability and service quality of the Unified Communications & Collaboration solution without an escalation of costs, companies can quickly reach their limits. We can help you manage the enormous complexity of heterogeneous data centers and simultaneously free up resources within your company free.

Experts estimate that managed services reduce the internal IT costs by 30 to 40 percent while improving the efficiency by more than 50 percent! Keep your IT agile and service orientated. Our innovative managed services will adopt your requirements – and you determine the scope!

Your benefits at a glance:

  • Reduction of costs by using On-Premise, Managed- and Cloud Services
  • Flexible scaling of IT resources from a resource pool
  • Trusted deployment and maintenance of IT-Services by leading UC&C specialists
  • Increased end user adoption of new Unified Communication technologies
  • Individualized billing models (flat rate or pay per use)
  • Variable costs instead of fixed, lump-sum investments
  • Transparency and measurability of performed services

Learn more about the Managed Communication Services from UC Point:

Conferencing Services:

Deploy, run and maintain Skype for Business conferencing solutions including Skype Room Systems.

Enterprise Voice Services:

Migrate legacy PBX systems, as well as, operate and maintain new or existing Unified Communication & Collaboration solutions – in on premise, hybrid or cloud infrastructures.

Interoperability Services:

Seamless, platform-independent integration of video conferencing systems with Microsoft Office 365 and Skype for Business including support, regardless if you’re on premise, hybrid, or in the cloud.

Maintenance Services:

Procure, install and maintain of media gateways, session border controllers (SBCs) and Survivable Branch Appliances (SBA) worldwide, including hardware replacement and Return Merchandise Authorization (RMA) logistics.

Office 365 Services:

Free-up time and entrust Microsoft licensing, contracts, or billing to a trusted partner and experience full premium managed services to keep your Office 365 infrastructure up and running at any time.

To ensure the availability and operability of your IT services and hardware, some of the industry’s best Service Level Agreements (SLAs) have been defined for the individual Managed Services from UC Point to ensure a fast recovery and restore of your IT systems and keep system downtimes to a minimum.