Managed Enterprise Voice Services - simple, seamless, trustworthy
Boost productivity and maximize ROI with seamless communications – on premise, hybrid or in the cloud
Next Gen collaboration solutions such as Microsoft Office 365, Teams/Skype for Business, and Skype Room Systems (SRS) visual collaboration are changing the work and business landscape. Complex, global networks with heterogeneous technologies from different vendors can face a challenge when making the transition to new platforms. Our Managed Enterprise Voice Services help customers to free up resources while improving efficiency by more than 50 percent.
We at UC Point offer a full portfolio of voice services for small and medium sized businesses as well as enterprises with multiple locations and varying technology solutions - from large modern buildings with new state of the art PBX's, to smaller or more dated offices in need of technology upgrades, as well as, mobile solutions for home offices and remote workers. Starting with the development of a Blueprint and the execution of Site Assessments, Health Checks and VoIP Readiness Checks for a successful planning, installation, setup and delivery of the required hardware, to the sustainable support, maintenance and care of your environment – we are your best partner!
Managing smooth running communications – for a unified working experience
Easy-to-deploy and simple-to-manage, our Managed Enterprise Voice Services enable your team members to better communicate and collaborate with colleagues and customers and to enjoy smooth calls across devices with seamless hand-off of active calls for mobile employees. Lay back and experience our comprehensive services packages helping you from the first planning to regular monitoring and reports and giving you back valuable time to concentrate on more strategic challenges.
Enjoy the full range of Managed Enterprise Voice Services and take on the advantages of unified communications, such as:
- Increased productivity and higher savings through easy collaboration
- Seamless calls across different devices with no interruptions
- Quick click-to-dial directory and easy communications services in a native interface
- Eases the burden of management and administration on IT
- Decreases resources required & gives back time for more strategic task
- Provided by one vendor, single point of contract
- Services running optimally ensuring worker productivity
- Continuous monitoring ensures healthy service
- Issues are resolved quickly if they occur
Discover our best-in-class services for:
- Office 365 UCC Workloads, e.g. Teams/Skype for Business (on premise, hybrid, cloud), Exchange, Yammer, OneDrive, etc.
- Hardware (Gateways, SBA, SBC)
- Skype for Business Room Systems and conferencing
Let us complete the tasks that cost you valuable time. Discover our modular services bundles.
Our Managed Enterprise Voice Services at a glance
Initialization and Setup
- Risk and configuration assessment
- Risk mitigation and reconfiguration
- Set policies and policy control
- Configuration Management that serves specific business needs
- Update/Patch management
- Performance tuning
Reconfiguration and Update Management
- 7/24/365 Customer Support
- Daily system health monitoring and management
- Proactive monitoring and response
- SIAM: Security, Access, and Identity Management
- Daily application and Service Health
- Integration support and remediation
- Restoration of application performance and display SRS logistics & adoption
Storage, Backup, Recovery
- Plan, policy, administration
- Proactive and reactive issue identification, triage, remediation, response, and reports